Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Exchanges
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We here at Fun Express Village understand that receiving your item(s) in a timely fashion is of great importance to you, and we couldn’t be happier to offer you a service that reflects this need in a practical and cost effective way. As such, all orders placed on FunExpressVillage.com will be packed and shipped out within 24-48 hours (except Friday orders which will ship Monday). Please understand that while your order will ship out fast from us, once it enters into the USPS’s (United States Postal Service) system delivery times will vary. This is especially true during peek shipping times.
Shipping Service Options: Flat Rate - This is the standard and most economical shipping service. USPS First Class Mail with Delivery Confirmation. - Privacy & Security
- Please visit our Privacy Policy here for further details.
- Returns & Exchanges
- If you are dissatisfied with your purchase, you may return the item in its original, unused condition (including all original packaging) within 14 days for a full refund, less shipping costs. No questions asked.
If there is a sizing issue and you would like to exchange your item for a different size simply send it back with a note indicating the desired exchange.
When shipping back to us for either refunds or exchanges, you will be responsible for packing the item safely and paying return postage.
Please ship the item(s) back to the address listed on the information form in your order. If you have misplaced the form or there was not one in your order please contact us *here* for the address.
- Ordering
- Having provided our customers a fun and pleasurable shopping experience for over 10 years in our brick in mortar (physical) stores, Fun Express Village is dedicated to ensuring that pleasurable experience online as well. You should find that navigating the site, adding item specifics like engraving detail, and checkout to be hassle free. If you have a general inquiry or require additional assistance in completing an order please contact us*! Our friendly staff are more than happy to answer any questions you may have.
- Payment, Pricing & Promotions
- We accept all major credit cards through PayPal. The pricing you see on the website is the price you will get it for. If we run promotions they are through a coupon code (just add the code once you get to the cart), or through specials on the site. All promotions will be advertised on the website.
- Viewing Orders
- In order to track your order(s) please visit the my account section located at the top of the page, and login. There you will see your past order history.
- Updating Account Information
- You can update all of your account information by logging into the my account section located to the top of the page. We never keep any credit card information on file.
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